Privacy Policy

1. Introduction

Chilli Boys Manufacturing ("Chilli Boys", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us via WhatsApp, email, or our lead form.

This policy applies to all visitors and customers in Mexico, the European Union, and worldwide. We comply with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) in Mexico and the General Data Protection Regulation (GDPR) for EU residents.

2. Data We Collect

• Contact Information: Name, email address, phone number, WhatsApp number.
• Project Details: Project type, budget range, timeline, and message content submitted via our lead form.
• Technical Data: IP address, browser type, device information, and pages visited (via Google Analytics).
• Cookies: We use minimal cookies for analytics and language preference.

3. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Consent: When you submit the lead form or message us on WhatsApp.
• Contractual Necessity: To prepare quotes and fulfill fabrication contracts.
• Legitimate Interest: To improve our website and services through analytics.

4. How We Use Your Data

• To respond to inquiries and provide quotes.
• To manage active projects and communicate about fabrication timelines.
• To send occasional updates about new services (only with consent).
• To analyze website traffic and improve user experience.

5. Data Sharing

We do not sell your personal data. We only share data with:

• Service Providers: Google Analytics (traffic analysis), Vercel (hosting).
• Legal Authorities: When required by Mexican or applicable law.

6. Data Retention

We retain contact and project data for 7 years to comply with Mexican tax and commercial law, or until you request deletion. WhatsApp conversations are retained according to your device settings.

7. Your Rights

Under GDPR and LFPDPPP, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the INAI (Mexico) or your local DPA (EU).

To exercise these rights, email us at privacy@chilliboys.mx or message us on WhatsApp.

8. Cookies

We use Google Analytics cookies to understand site usage. You can disable cookies in your browser settings. We do not use tracking pixels or third-party advertising cookies.

9. International Transfers

Your data is hosted on Vercel servers (United States). We rely on Standard Contractual Clauses (SCCs) for GDPR compliance when data is transferred outside the EU.

10. Contact

Data Controller: Chilli Boys Manufacturing

Address: KM 65 Highway 1, El Pescadero, BCS 23300, Mexico

Email: privacy@chilliboys.mx

Office: +52 624 229 4158

WhatsApp: use the chat button on this site